To say I'm annoyed is putting it very f**king mildly

I've had an iPhone 3GS for 2 years and have had no problems with it, until I updated to the latest operating system 5.0.1 around November/December.

Since then, it's hit and miss as to whether I can send MMS and the last 3 weeks or so, I'm lucky if I can make or receive a phone call.

02 initially said there was work going on in the area regarding similar complaints and to wait until that took place, before they sent me a new sim card. I asked them to send me a new sim card anyway, which they did.

After nothing changing and a lot of time searching about this fault, it seems it's an Apple problem with the latest operating system, which they seemingly refuse to recognise

I've done a factory restore on the phone, but it just restores it to the newest operating system

I've found files and info on the net with regards to rolling back to the previous 4.3 or 4.5 system, but I can't get it to work.

I've tried the 'contact us' bit on Apples website, but you have to pay for technical advice ffs

Seems loads of people are having this problem with the iPhone 4's and 4s's, as they run the newest operating system.

Does anyone have any idea when the next update is out or an easier way of rolling back to the 4.3 operating system?

I'm at my wits end now and have wasted loads of time trying to sort out a phone that should work as a f**king phone, like making and receiving calls, etc

Strange, my iPhone 4 was updated to iOS5 when it was still beta and then rolled on to 5.0 and 5.01 with no problems at all, my 4S hasn't put a foot wrong? But having searched it would appear that there are problems with iOS5 and the 3GS.

Have you got an apple store nearby? If not ring 0844 209 0611
it costs 5p per minute.

IF they try to charge you mention Sale of goods act and Limitation act and state that the item should be free of design flaws for 6 years.

No, I haven't got an Apple store close by

I'll make a note of that number though, even though I'm fed up with ringing various companies 0844 numbers too

Never mind Sale of Goods Act, they can't even keep to their own agreements

I downloaded the new operating system based on being able to reset my phone to factory defaults if I wasn't happy, etc.

Factory default on my phone is 4.3 or 4.5, but it won't reset to that, only the new OS5

factory default on the 3GS was actually iOS (iPhoneOS) as it was then 3 http://en.wikipedia.org/wiki/IOS_version_history

Ring them up and explain the problem they were excellent when my MacPro went wrong outside of warranty, replaced it for free 8)

Cheers Mick, I will ring them, as I want this sorted

I'm sure mine had the 4.3 system on it, but even if it didn't, that's what I want back

I just want to be able to get the ability of making and receiving calls back again

PM sedicivalvole if you get no luck from them T

I don't think Apple are signing versions 4.3.3 or 4.3.5 anymore. What this means is that you will never be able to downgrade from Ios5.

If you had previously jailbroken your 3GS and saved the Shsh blobs then there are ways of fooling ITunes into allowing you to downgrade, but it starts to get complicated no, and if you haven't already saved them then your stuck.

you could possibly try to put the phone into DFU mode and reflash IOS 5. No idea whether that would make any difference, also make sure your phone is backed up. Maybe try entering the MMS setting again may work also?

I've tried the DFU mode and it didn't work - that was the final straw of wasting my time last night, hence my thread.

02 have said there is a problem with the iPhones and MMS and it's basically a matter of waiting for Apples update
We did do a network reset as well as other settings, but still no change



I have, on Saturday I think, as he was the first person I thought of
No reply yet though and I was getting impatient and more annoyed with the phone.

With the greatest of respect, that's not the iPhone's greatest strength

But for 0844 and all other toll numbers, I always check out www.saynoto0870.com and look for alternative numbers (looks like you might be able to use an 0800 number, free from a landline at least)

Cheers Dave, I forgot about that website and yes, I'll be using my landline, as I get cut off using the iPhone

Up until I updated it, it used to make and receive calls fine

Maybe it's just worn out?

iphones eh? they're great

Gissa call T

It still sends texts though, check your phone

Now now - no need for that language

Well, I've spoken to 02 again and they've said it's not a problem with their network.

Rang Apple, what a waste of time

As the phone is out of warranty and I wasn't prepared to pay £25 for 'proper' technical support, they weren't really interested.

Told me to look on Apple support forum to see if anyone else has had the same problems - which I told them they had

The best he told me was that as I've been restoring from a back up, the 'glitch' will still be there and put back on the phone when I restore it ffs.

Only option is to restore the phone as a new one, which means losing my contacts,etc, unless I back everything up to iCloud, which I'd rather not do ffs

My contract expires in a week, I may just go and buy a cheap £20 phone from Tesco

Solution? I'll give you £10 for the phone

T.

Try doing a wipe of phone (don't restore from your backup). If that works, then try the iCloud restore or just enter contacts manually.

I have never tried the phone service but every time I have used the apple store they have really been good.

Good luck. 8-)

Cheers Mick.

What you've said is pretty much what Apple said, but I shouldn't have to do it to be honest

Unfortunately, there's no Apple store near me, although if there was, the store would be under seige now, until they sorted my phone



Straight swap for yours then?


I was going to drop my tariff down to a 12 month Simplicity tariff anyway, as I use no where near what my contract allows and could do with a cheaper monthly plan, but I'd end up keeping my iPhone.

Tesco Mobile (02) have a Samsung Galaxy Ace, free on contract, which is only £15 a month for all the minutes, texts, internet I'll ever want or need.

I know proccy loves a bit of Android, but does anyone have any thoughts or experiences with the Galaxy Ace?

Looks a nice phone and has a better camera, a memory card, etc

Its a newer phone than the 3GS so will have more features. Gets a good Review here

If you factor is selling your iPhone then you actually make a profit on the deal? (Presuming you get £100-£150 for the 3GS.)

Some of the reviews say it switches itself off and deletes information from the memory card, etc

Do these type of phones have somewhere to back things like contacts up to, like you can with iTunes, etc.

Yup with andriod you can export your whole phone book to a file on the memory card load up and any other andriod phone.plus google can manage it if you want to let them.

I get an android phone supplied by work and it's not bad, in my opinion, I prefer the iPhone as I also have an iPad and it makes it easier to swap devices.
All phone software has bugs/undocumented features, and while iTunes is handy for syncing, many prefer the android way as they hate iTunes.
Inf act one of the things I really like with iOS 5 is the way it syncs without iTunes wirelessly.
As for the negative reviews, unfortunately people with a problem tend to be more vocal than those who are happy.

Oh and here's how to backup with android

Right ok, I've backed up my contacts to iCloud and it's showing all my contacts too, as it should.

I've picked up the Galaxy and downloaded Kies, etc.

When I select all my contacts from iCloud and click export vcard, Isavethem to my pc as a vcf file.

When I try to transfer these contacts to the Galaxy, only contacts A-C are being transferred, with no sign of the other contacts.

Until I know my contacts are safe in another place, I won't be doing the full restore on the iPhone.

Anyone have any ideas?

Ffs

If you have set up your google account you should be able to import the .vcf into the contacts bit of gmail on the PC.
Then when you log into an android phone with that account, it should pull all that info onto the phone automatically.

I found an app that saves my contacts as a vcf file, email to myself and open it up - contacts saved, at last

proccy may have been 'accidentally' deleted, but so far, so good

Ring me, I may offer £5 as it's about right for scrap metals and plastics

Android is great - this HTC Sensation phone is absolutely brilliant, it makes calls, receives calls; who would have though it

All you snobby individuals. Never had a single problem with my Philips Diga...

That's pretty much what my first mobile looked like and could have in fact, been that same model.



£5 and your phone and we have a deal

Funnily enough, this Galaxy Ace phone seems to be able to make and receive calls and texts too
Good how technology is coming on these days

Best bit is, you can also rename your phone, like you can with an iPhone, so instead of my phone being called Theresa's iPhone, it's now called Theresa's Ace, which I am

I think I can confirm it's phone problem though, as 02 and Tesco Mobile are the same.
I had both phones side by side today and as the iPhone was dropping and searching for signal and showing no service, the Galaxy stayed at full signal.

T - I upgraded to ios5 on both of my 3GS and have bad no issue. Bit of slow running and slightly less battery life but overall all improvements. I have heard of other 02 users experiencing problems however.

Are you going to sell it or phone bank / muzuma mobile it?

Ross