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Self-assessment tax return
#1303871
07/01/2012 16:34
07/01/2012 16:34
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Joined: Dec 2005
Posts: 16,603 Corridor of Uncertainty
Jim_Clennell
OP
Forum veteran
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OP
Forum veteran
Joined: Dec 2005
Posts: 16,603
Corridor of Uncertainty
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As I type this, I'm on the phone, waiting to talk to someone at HMRC - entering what feels like my 45th hour on hold listening to the music from "A Place in the Sun", but it's actually more like 20 minutes. Not having much luck with the lovely revenue recently; last July I paid a bill for £1000 by debit card at the local post office. In September I got a letter telling me that my payment was overdue. Luckily, I had the receipt to hand and checked that the money had left our account (it had). I phoned and explained, received an apology and forgot about it. Until December, when I got a letter from the debt collection agency for HMRC, telling me to pay up or else. After explaining again that I'd paid, they asked me to email them scans of the receipt and our bank statement (actually they asked me to fax them, but after I stopped laughing, I suggested scan/email as a more 21st century option). I did this, heard nothing, then got another bill from the tax office asking again for their money. I explained again and since then, I haven't heard any more. Hopwever, when I logged in to the HMRC self-assessment site to do my return, my balance was - you guessed it - -£1000... Presumably, once they finally find the money, I'll get an apology and a big bunch of flowers. Or maybe not.
By the way, it's now 35 minutes on hold; just another 30 minutes and they close. Imagine my delight if I get cut off as they turn on the voicemail for the weekend...
Apparently, the other joyful thing about this is that it will very possibly go on my credit rating!
Still, at least it's not French bureacratic incompetence, which really does sap my will to live.
Nearly 40 mins now... I type amazingly slowly with one hand (I'm holding the phone in the other, before you oiks make smutty references)
BORED BORED BORED...
Last edited by Jim_Clennell; 07/01/2012 16:36. Reason: My one-handed spelling sucks
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Re: Self-assessment tax return
[Re: Jim_Clennell]
#1303872
07/01/2012 16:46
07/01/2012 16:46
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proccy
Unregistered
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proccy
Unregistered
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Still there Jim? 50 mins is really taking the pish especially when its a bill already paid!! idiots!!
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Re: Self-assessment tax return
[Re: Jim_Clennell]
#1303875
07/01/2012 17:03
07/01/2012 17:03
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Joined: Dec 2005
Posts: 21,527 Aldershot
PeteP
Hon Club Member 005, Membership Secretary
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Hon Club Member 005, Membership Secretary
Forum Fossil
Joined: Dec 2005
Posts: 21,527
Aldershot
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The club had issues with HMRC due to problems predating our involvement.
This is the office that I spoke to eventually which was extremely helpful and stopped all the sillyness while things were being sorted out.
HMRC Debt Management and Banking Department. Government Buildings 2 Coed Pella Road Colwyn Bay LL29 8LP
Phone 0845 308 8757.
Talk to them Jim, they can achieve the seemingly impossible and get local tax offices to listen to what you have to say.
16VT and X1/9 1500
We must all do our part for the planet. I unplugged a row of electric cars that nobody was using.
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Re: Self-assessment tax return
[Re: PeteP]
#1303884
07/01/2012 17:45
07/01/2012 17:45
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Jonny
Unregistered
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Jonny
Unregistered
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You should try dealing with them for a living I had an enforcement officer in to see one of my clients. I wasn't very complimentary about their administration, to which she replied 'Most of our departments are full of ******* useless *********'.
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Re: Self-assessment tax return
[Re: ]
#1303885
07/01/2012 17:47
07/01/2012 17:47
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Jonny
Unregistered
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Jonny
Unregistered
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Oh and I would recommend anyone paying their tax this month does so electronically. As long as you use your UTR as the reference plus a K on the end, it's rare that payments aren't allocated correctly.
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