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No more Neil willies
#1439032
22/07/2013 19:18
22/07/2013 19:18
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Joined: Oct 2011
Posts: 702 Cornwall
jasgol
OP
Enjoying the ride
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OP
Enjoying the ride
Joined: Oct 2011
Posts: 702
Cornwall
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I sent off a form for a quote on Sunday and had an email from NW informing me that they no longer insured coupes.
Horsing around's a serious business.
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Re: No more Neil willies
[Re: jasgol]
#1439036
22/07/2013 19:46
22/07/2013 19:46
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tim42
Unregistered
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tim42
Unregistered
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Oh dear; if true this could compromise my ownership (certainly of three)
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Re: No more Neil willies
[Re: jasgol]
#1439039
22/07/2013 20:03
22/07/2013 20:03
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DC20VT
Unregistered
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DC20VT
Unregistered
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Hope that's not true as they were the only competitive quote for me and even then it was expensive!
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Re: No more Neil willies
[Re: jasgol]
#1439044
22/07/2013 20:25
22/07/2013 20:25
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Joined: Oct 2011
Posts: 702 Cornwall
jasgol
OP
Enjoying the ride
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OP
Enjoying the ride
Joined: Oct 2011
Posts: 702
Cornwall
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"Thank you for requesting a quotation from us for your Fiat Coupe.
Unfortunately, we are no longer providing quotations for this type of vehicle and we are therefore unable to assist you in this instance.
Perhaps, you may be able to find details of how to obtain a quotation from elsewhere on the Fiat Coupe Forum."
What do they mean by 'this type of vehicle' a modded coupe perhaps? or all coupes?
Horsing around's a serious business.
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Re: No more Neil willies
[Re: jasgol]
#1439045
22/07/2013 20:25
22/07/2013 20:25
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jase
Unregistered
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jase
Unregistered
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Don't panic Sarah of Neil willies is my wife she will explain all soon. Jase
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Re: No more Neil willies
[Re: jasgol]
#1439067
22/07/2013 21:30
22/07/2013 21:30
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jase
Unregistered
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jase
Unregistered
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Hello everyone, Sarah here, sorry but after 18 years of employment with Neil Willies Insurance i have decided to leave and unfortunately I do not take up my new position until 1st August.
Please do not panic my new employers are happy to offer cover on the coupe and have every intention of offering the same policy hopefully exactly the same policy as long as they are allowed to and they are currently in negociations with NWIB to do this and take control of all current policies, which I am hoping the club will be pleased with. Unfortunately, I cannot go into any more detail on this until I know exactly what is going on, but in the meantime should you need a quotation please contact my new employer, Glynwood Insurance - 01527 591057
Sorry, for not informing you earlier, unfortunately I have actually left sooner than expected and at this point in time I am unable to help personally, but if you can wait I hope to provide the same friendly, helpful, competitive service as before, but with more experienced support, which should mean that when I am not around the service won't be compromised and therefore can only be a positive.
In the meantime if you have a current policy with Neil Willies and you have any queries you do need to deal with them directly and they have a duty to assist you and you should continue to contact them regarding this until you are advised any different
Sorry I cannot say much more at this stage
Regards Sarah
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Re: No more Neil willies
[Re: jasgol]
#1439075
22/07/2013 23:10
22/07/2013 23:10
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Joined: Dec 2005
Posts: 21,642 Aldershot
PeteP
Hon Club Member 005, Membership Secretary
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Hon Club Member 005, Membership Secretary
Forum Fossil
Joined: Dec 2005
Posts: 21,642
Aldershot
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Unfortunately Neil Willies Insurance have not communicated with the club about this in any way.
Those members who will receive their membership packs tomorrow, please ignore the NW flyers enclosed.
16VT and X1/9 1500
We must all do our part for the planet. I unplugged a row of electric cars that nobody was using.
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Re: No more Neil willies
[Re: jasgol]
#1439208
23/07/2013 21:15
23/07/2013 21:15
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Mark3009
Unregistered
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Mark3009
Unregistered
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Odd.....just received my new policy via NW with no issues. Less than £400 fully comp inc. brokers fee.
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Re: No more Neil willies
[Re: jasgol]
#1439986
29/07/2013 15:20
29/07/2013 15:20
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SteveLondon
Unregistered
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SteveLondon
Unregistered
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Just called Neil Willies for a quote
Was told that they are no longer doing insurance for coupes .
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Re: No more Neil willies
[Re: jasgol]
#1440199
30/07/2013 17:26
30/07/2013 17:26
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Joined: Mar 2007
Posts: 17,273 Auld Reekie
Edinburgh
Club President, member225
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Club President, member225
Forum veteran
Joined: Mar 2007
Posts: 17,273
Auld Reekie
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Ah, quel domage Sarah, all the best in your new position But I'll miss the personal service and competitive quotes tailored to one's personal requirements. At least I've got until April.....
BumbleBee carer
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Re: No more Neil willies
[Re: Edinburgh]
#1440209
30/07/2013 18:38
30/07/2013 18:38
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Joined: Dec 2005
Posts: 21,642 Aldershot
PeteP
Hon Club Member 005, Membership Secretary
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Hon Club Member 005, Membership Secretary
Forum Fossil
Joined: Dec 2005
Posts: 21,642
Aldershot
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But I'll miss the personal service and competitive quotes tailored to one's personal requirements.
You haven't seen the end of such things from Sarah.
16VT and X1/9 1500
We must all do our part for the planet. I unplugged a row of electric cars that nobody was using.
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Re: No more Neil willies
[Re: jasgol]
#1440321
31/07/2013 10:59
31/07/2013 10:59
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Joined: Dec 2005
Posts: 21,642 Aldershot
PeteP
Hon Club Member 005, Membership Secretary
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Hon Club Member 005, Membership Secretary
Forum Fossil
Joined: Dec 2005
Posts: 21,642
Aldershot
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I have today received a letter from Neil Willies confirming that my coupe insurance is following Sarah to Glynwood Specialist Insurance with effect from 31st July.
I expect the entire scheme to transfer and will post when I have confirmation.
16VT and X1/9 1500
We must all do our part for the planet. I unplugged a row of electric cars that nobody was using.
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Re: No more Neil willies
[Re: jasgol]
#1440331
31/07/2013 12:37
31/07/2013 12:37
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patch234
Unregistered
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patch234
Unregistered
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What does this mean to those currently insured through NW?
Does it mean that all policies will be cancelled, moved automatically to Glynwood or what?
I received a letter this morning and it is all rather vague!
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Re: No more Neil willies
[Re: ]
#1440334
31/07/2013 12:47
31/07/2013 12:47
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Joined: Dec 2005
Posts: 12,296 Sandhurst
Begbie
ex El Presidente
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ex El Presidente
I AM a Coop
Joined: Dec 2005
Posts: 12,296
Sandhurst
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Hello everyone, Sarah here, sorry but after 18 years of employment with Neil Willies Insurance i have decided to leave and unfortunately I do not take up my new position until 1st August.
Please do not panic my new employers are happy to offer cover on the coupe and have every intention of offering the same policy hopefully exactly the same policy as long as they are allowed to and they are currently in negociations with NWIB to do this and take control of all current policies, which I am hoping the club will be pleased with. Unfortunately, I cannot go into any more detail on this until I know exactly what is going on, but in the meantime should you need a quotation please contact my new employer, Glynwood Insurance - 01527 591057
Sorry, for not informing you earlier, unfortunately I have actually left sooner than expected and at this point in time I am unable to help personally, but if you can wait I hope to provide the same friendly, helpful, competitive service as before, but with more experienced support, which should mean that when I am not around the service won't be compromised and therefore can only be a positive.
In the meantime if you have a current policy with Neil Willies and you have any queries you do need to deal with them directly and they have a duty to assist you and you should continue to contact them regarding this until you are advised any different
Sorry I cannot say much more at this stage
Regards Sarah As quoted by Sarah a few posts above
Your car is Usain Bolt with wellies
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Re: No more Neil willies
[Re: jasgol]
#1440336
31/07/2013 12:57
31/07/2013 12:57
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patch234
Unregistered
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patch234
Unregistered
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Well, I did see that, then this letter came this morning direct from Neil Willies. As I said, rather vague and being direct from the company and stating something along the lines that NW will be handing over the policy to Glynwood. Sarah states above that NW have a duty of care to look after those insured and should assist us? Clear now? I thought not
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Re: No more Neil willies
[Re: jasgol]
#1440337
31/07/2013 13:08
31/07/2013 13:08
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Joined: Jul 2008
Posts: 12,643 Watford
MarioCirillo
Ex El Presidente
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Ex El Presidente
I AM a Coop
Joined: Jul 2008
Posts: 12,643
Watford
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Neil Willies are a broker... Existing policies will stay as you are insured directly with an underwriter NW just facilitate the policies. existing policies will not be terminated however the management of those policies may switch over to Glynwood over time. So when your renewal comes through it may not be NW contacting you.
example I took out a policy with NW... however NW are not my insurer. My Insurer is Britt Insurance LTD
Proud Owner of Rosso Speed LE041
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Re: No more Neil willies
[Re: jasgol]
#1440338
31/07/2013 13:25
31/07/2013 13:25
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Joined: Dec 2005
Posts: 21,642 Aldershot
PeteP
Hon Club Member 005, Membership Secretary
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Hon Club Member 005, Membership Secretary
Forum Fossil
Joined: Dec 2005
Posts: 21,642
Aldershot
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It is simple , from 31st July 2013 Glynwood take over the administration and servicing of current policies. Copy of letter below.
16VT and X1/9 1500
We must all do our part for the planet. I unplugged a row of electric cars that nobody was using.
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Re: No more Neil willies
[Re: PeteP]
#1440340
31/07/2013 13:39
31/07/2013 13:39
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Taz
Unregistered
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Taz
Unregistered
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I wish Sarah the best in her new appointment, must be quite a change after such a long time. Good luck & good to see her still offering the same scheme. See what happens when I get my Glynwood renewal
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Re: No more Neil willies
[Re: PeteP]
#1440354
31/07/2013 14:51
31/07/2013 14:51
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SarahJayne
Unregistered
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SarahJayne
Unregistered
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It is simple , from 31st July 2013 Glynwood take over the administration and servicing of current policies. Copy of letter below. Hello everyone, Just to confirm, as Pete has advised, my new employer, Glynwood, will be taking over the administration of all policies going forward, as per the letter, the scheme has basically been transferred to Glynwood following my departure from Neil Willies. So same insurance, benefits and cover, my lovely self helping you, just a different name above the door! :-) Regards Sarah
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Re: No more Neil willies
[Re: ]
#1440355
31/07/2013 15:01
31/07/2013 15:01
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SarahJayne
Unregistered
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SarahJayne
Unregistered
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I wish Sarah the best in her new appointment, must be quite a change after such a long time. Good luck & good to see her still offering the same scheme. See what happens when I get my Glynwood renewal Thank you :-)
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Re: No more Neil willies
[Re: Edinburgh]
#1440356
31/07/2013 15:05
31/07/2013 15:05
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SarahJayne
Unregistered
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SarahJayne
Unregistered
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Ah, quel domage Sarah, all the best in your new position But I'll miss the personal service and competitive quotes tailored to one's personal requirements. At least I've got until April..... Thank you for your good wishes :-) With the transfer of the scheme now to my new employer you will still get the same personal service and competitive quotes. Nothing has changed just the name above the door! :-)
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Re: No more Neil willies
[Re: ]
#1440357
31/07/2013 15:13
31/07/2013 15:13
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SarahJayne
Unregistered
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SarahJayne
Unregistered
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Well, I did see that, then this letter came this morning direct from Neil Willies. As I said, rather vague and being direct from the company and stating something along the lines that NW will be handing over the policy to Glynwood. Sarah states above that NW have a duty of care to look after those insured and should assist us? Clear now? I thought not Hi Phil, As the letter states going forward ALL policies, which I understand are all Fiat coupe related business, will be handled by my new employer, Glynwood. This was what I meant by Glynwood were having nogotiations with NWIB to take control of all policies, obviously until the deal was done all policies were still administered by NWIB. So the only difference you should notice is that the brokers have changed, the cover, benefits, rates and terms etc will be the same. Hope this clears the matter up for you Regards Sarah
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Re: No more Neil willies
[Re: jasgol]
#1440358
31/07/2013 15:15
31/07/2013 15:15
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patch234
Unregistered
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patch234
Unregistered
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Crystal, thanks
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Re: No more Neil willies
[Re: jasgol]
#1440517
01/08/2013 11:35
01/08/2013 11:35
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pstruck
Unregistered
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pstruck
Unregistered
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Thanks for clarifying this Sarah. I too received the letter this morning.
I need to cancel my policy, as the coupe is now sold. I'll contact you at Glynwood. Do you have a new e-mail contact also?
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Re: No more Neil willies
[Re: ]
#1440687
02/08/2013 09:07
02/08/2013 09:07
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Joined: Mar 2007
Posts: 17,273 Auld Reekie
Edinburgh
Club President, member225
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Club President, member225
Forum veteran
Joined: Mar 2007
Posts: 17,273
Auld Reekie
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Ah, quel domage Sarah, all the best in your new position But I'll miss the personal service and competitive quotes tailored to one's personal requirements. At least I've got until April..... Thank you for your good wishes :-) With the transfer of the scheme now to my new employer you will still get the same personal service and competitive quotes. Nothing has changed just the name above the door! :-) Oddsbodikins, it was just a mirage! I appreciated the prompt communication from NWI and now all's right with the world again
BumbleBee carer
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Re: No more Neil willies
[Re: jasgol]
#1440688
02/08/2013 09:28
02/08/2013 09:28
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Cabbie
Unregistered
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Cabbie
Unregistered
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Just had to insure a Coupe. Contacted Sarah at the new company, absolutely awesome. Not the cheapest per comparison sites, but definitely the best policy for the money and the service has been awesome so far. Also wanted to support a company that supports us. Sarah has hit the ground running with Glynwood. Great job. Hopefully it reflected well that you had new policies running out the door first day
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Re: No more Neil willies
[Re: jasgol]
#1440690
02/08/2013 09:35
02/08/2013 09:35
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SarahJayne
Unregistered
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SarahJayne
Unregistered
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Thanks for all the positive comments new email address: sarah@glynwoodinsurance.co.uk telephone: 01527 591057 Regards Sarah
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Re: No more Neil willies
[Re: jasgol]
#1440703
02/08/2013 10:55
02/08/2013 10:55
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Joined: Dec 2005
Posts: 10,729 N.E Scotland
mattB
Club member 6
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Club member 6
I AM a Coop
Joined: Dec 2005
Posts: 10,729
N.E Scotland
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Hi Sarah,
What's the customer base for your new company? Is it specialist type vehicles or likely to be competitive on other types of vehicle (trackday cars/newer cars).
Ta,
Death-rattle-tastic
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