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admiral insurance..... waste of time
#1247974
11/08/2011 20:15
11/08/2011 20:15
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supermatt
Unregistered
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supermatt
Unregistered
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where do i start. basiclly my job messed up my wages and didnt pay me the 13hours over i did which made my insurance bounce. admiral now want the full sum because of this, i offered to pay that monthly payment on my credit card but they refused and said unless i can prove the job messed up my wages i had to pay in full within 10days. now that is alot of money as i am 22yrs old and live in a shitty area so insurance is high anyways. (£ 1600 a year ) ![suicide suicide](/forum/images/graemlins/default/Suicide.gif) anyone now anyway i can sort this out? please help me. thanks
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Re: admiral insurance..... waste of time
[Re: ]
#1247977
11/08/2011 20:19
11/08/2011 20:19
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mr_d
Unregistered
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mr_d
Unregistered
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ive had insurance bounce before and they have always just applied for it a few days later ??
is this a one off or happened before
might be worth telling them to stick it and go else where i know u will lose the x amounts of months of no claim bonus but that sort of customer service is rubbish
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Re: admiral insurance..... waste of time
[Re: ]
#1249521
15/08/2011 23:32
15/08/2011 23:32
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supermatt
Unregistered
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supermatt
Unregistered
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thanks for all the reply. its now all sorted i got my job to send an email explaining and they sorted it out for me.
just out of random i got a quote of bell and they quoted me £650. i'll be going else where as of next month.
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Re: admiral insurance..... waste of time
[Re: ]
#1249565
16/08/2011 01:19
16/08/2011 01:19
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h2ypr
Unregistered
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h2ypr
Unregistered
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Don't think they'll match mid policy???
Ross
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Re: admiral insurance..... waste of time
[Re: Jay1984]
#1249904
16/08/2011 22:29
16/08/2011 22:29
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vin
Unregistered
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vin
Unregistered
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i'm surprised that you have all been successful getting insurance from Admiral in the first place!! I had insurance with them for many years and when I bought the coupe they point blank refused to insure me! I'm no spring chicken either so no excuse of young punk can't trust em! ![evil evil](/forum/images/graemlins/default/smirk.gif)
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Re: admiral insurance..... waste of time
[Re: ]
#1250459
18/08/2011 10:31
18/08/2011 10:31
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Joined: Dec 2005
Posts: 21,616 Aldershot
PeteP
Hon Club Member 005, Membership Secretary
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Hon Club Member 005, Membership Secretary
Forum Fossil
Joined: Dec 2005
Posts: 21,616
Aldershot
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I used to have the Coupe and a Citroen C3/Grande Punto on a group policy with them for 5 years. They were OK and cheap, under £400 a year for both cars. They were a bit confused when I put a new engine in the coupe, wanting to consider it a mod, but one of their supervisors sorted that out. I was also surprised to be told that a strut brace would make a car more atrtractive to thieves.
The coupe is now on an agreed value policy elsewhere, but the other one is still with Admiral.
16VT and X1/9 1500
We must all do our part for the planet. I unplugged a row of electric cars that nobody was using.
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Re: admiral insurance..... waste of time
[Re: barnacle]
#1250470
18/08/2011 11:05
18/08/2011 11:05
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Joined: Dec 2005
Posts: 6,459 Both feet in Meldrew Ave
Cappo
Forum is my life
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Forum is my life
Joined: Dec 2005
Posts: 6,459
Both feet in Meldrew Ave
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Odd. I have two coupes and a cupra insured with them on a group policy, no issues. I have the Monaro, the Coupe, the Rangie and MrsC's C2 all on a multi-car policy, never had any problems with them at all.
Habeus Maximus V8 Nihilum
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Re: admiral insurance..... waste of time
[Re: Cappo]
#1250545
18/08/2011 14:20
18/08/2011 14:20
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Joined: Dec 2005
Posts: 13,200 england
came2dance
I AM a Coop
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I AM a Coop
Joined: Dec 2005
Posts: 13,200
england
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No, they'll charge a cancellation fee and start a new policy. I personally won't use em again though cos the service from them is shocking. I have my cars withthem on a multi car policy too. Where exactly has their service been shocking. seems like all they wanted was paying. Bit harsh demanding payment in full for a 1st offence without any warnings but a lot of companies are a little inflexible with credit nowadays.
![[Linked Image]](http://img.photobucket.com/albums/v723/came2dance/1.jpg) www.chrisdoyle-photography.co.uk
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Re: admiral insurance..... waste of time
[Re: ]
#1250598
18/08/2011 17:57
18/08/2011 17:57
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Joined: Jun 2011
Posts: 210 Bonnybridge
Jay1984
Making a profit
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Making a profit
Joined: Jun 2011
Posts: 210
Bonnybridge
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I have my cars withthem on a multi car policy too. Where exactly has their service been shocking. seems like all they wanted was paying. Bit harsh demanding payment in full for a 1st offence without any warnings but a lot of companies are a little inflexible with credit nowadays.
To be honest dude, the payment thing annoyed me because they agreed to set me up on Direct Debit and then messed it up by not applying for funds (not my error, I had more than enough in the account to cover it). My bank confirmed they did not apply for funds. They have, therefore, put me in a position where I now have to pay in full. Not a major issue as I only have a couple of months left however I’m not happy about the fact that they agree one payment method with me then force me to use another after an error on their part. I also sent 3 emails to them, 2 of which went unanswered. I called them and couldn’t get any explanation out of them other than "we'll call you back". I've never had a call back. I've asked them to reply to my emails but this request has been ignored. That’s why I think their customer service is shocking. Obviously, I’m not saying everyone with Admiral are that bad, every company has their incompetent employees. During my last call to them I spoke with a guy called Liam, top guy, couldn't apologise enough. He advised me to put my complaint in writing (which I did), he even provided the address to send the letter to. My point is that, as a paying customer for the past 10 years without any claims whatsoever, I simply never expected to be treated like that.
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Re: admiral insurance..... waste of time
[Re: ]
#1256069
01/09/2011 23:38
01/09/2011 23:38
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Joined: Jul 2007
Posts: 1,833 Brisbane, Australia
Boosted7
My life on the forum
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My life on the forum
Joined: Jul 2007
Posts: 1,833
Brisbane, Australia
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Admiral were fine for me for 2 years until I put a forge recirculating dump valve on my coupe. When I tried to declare this "mod" I was told that admiral do not provide cover for ANY cars fitted with dump valves. When I pointed out that the standard coupe is fitted with a DV I was told that they would never have offered cover for me if they'd known that. And I may not have been covered if I'd made a claim. Utterly ridiculous. I won't be going back.
1998 Steel Grey 20V Turbo
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Re: admiral insurance..... waste of time
[Re: ]
#1256702
04/09/2011 02:39
04/09/2011 02:39
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DennisK
Unregistered
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DennisK
Unregistered
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I can't speak highly enough for Admiral. They were the cheapest for me this time around and they've been great handling my claim so far. They've kept me informed every step of the way, provided me with a nice courtesy car, gave me a good valuation for the Coupe (which i managed to increase) and a very reasonable buy back price too.
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Re: admiral insurance..... waste of time
[Re: ]
#1257185
05/09/2011 14:53
05/09/2011 14:53
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rAzOr_20vt
Unregistered
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rAzOr_20vt
Unregistered
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22yrs old and £1600 ![shocked shocked](/forum/images/graemlins/default/shocked.gif) woww!! I'm 22 and i'm £480 with admiral insurance. ...pretend to be female...they are always cheaper ![laugh laugh](/forum/images/graemlins/default/laugh.gif)
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Re: admiral insurance..... waste of time
[Re: ]
#1257381
06/09/2011 06:53
06/09/2011 06:53
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Scottsgreenvt
Unregistered
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Scottsgreenvt
Unregistered
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Dennisk...what figures were offered as i could be in the same boat
PM'd you
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Re: admiral insurance..... waste of time
[Re: ]
#1268923
10/10/2011 10:01
10/10/2011 10:01
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munch8987
Unregistered
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munch8987
Unregistered
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Hmmm, starting to rethink gettning a policy with admiral now, they quoted me £950 fully comp on a punto gt...dread to think what it would be on a coupe. I'm 24 and live in a respectable area
Tried doing a multi car policy with yes insurance.....utterly hopeless, wanted another 4300 for the punto to be added, lol, with a 1370 deposit, I laughed and Hung up
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Re: admiral insurance..... waste of time
[Re: ]
#1268996
10/10/2011 12:30
10/10/2011 12:30
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Faz
Unregistered
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Faz
Unregistered
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Although there appears to be a huge choice of insurer's many are part of the same group. Admiral, Bell and Elephant are all part of the same group but quotes can vary massively. - Shop around
Last edited by Faz; 10/10/2011 12:30.
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Re: admiral insurance..... waste of time
[Re: ]
#1277596
10/10/2011 13:19
10/10/2011 13:19
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NeilWilliesInsurance
Unregistered
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NeilWilliesInsurance
Unregistered
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Don't forget to contact us for a quotation when you are shopping around
Regards Sarah
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Re: admiral insurance..... waste of time
[Re: ]
#1278040
11/10/2011 10:50
11/10/2011 10:50
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NeilWilliesInsurance
Unregistered
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NeilWilliesInsurance
Unregistered
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Any quotations given are only valid for 30 days, so preferably leave until November
Thanks
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Re: admiral insurance..... waste of time
[Re: ]
#1287904
09/11/2011 18:46
09/11/2011 18:46
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supermatt
Unregistered
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supermatt
Unregistered
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yet again i come across more problems with admiral. i had my direct debts set for the 5th and because they desides to take it out on the 8th i have yet again been told i have to pay the full amount. thanks admiral your just a waste of time.
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Re: admiral insurance..... waste of time
[Re: ]
#1288163
10/11/2011 11:47
10/11/2011 11:47
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Joined: Aug 2009
Posts: 6,192 Bristol, UK
Hovedan
Forum is my life
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Forum is my life
Joined: Aug 2009
Posts: 6,192
Bristol, UK
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yet again i come across more problems with admiral. i had my direct debts set for the 5th and because they desides to take it out on the 8th i have yet again been told i have to pay the full amount. thanks admiral your just a waste of time. The 5th was a Saturday Matt, so it was always going to be taken after that date. Better take it after the date than before though?
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Re: admiral insurance..... waste of time
[Re: ]
#1291324
22/11/2011 21:52
22/11/2011 21:52
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Joined: Dec 2005
Posts: 33,655 Berlin
barnacle
Club Member 18 - ex-Minister without Portfolio
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Club Member 18 - ex-Minister without Portfolio
Forum Demigod
Joined: Dec 2005
Posts: 33,655
Berlin
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I've just renewed; I have a claim in progress with them so decided to avoid the hassle (plus, the prices on the comparison sites were, well, comparable). I discovered that the renewal notice contains by bete noir: all you have to do is nothing and we will automatically renew... this is not something up with which I will put and I made my feelings very clear to the agent on the phone - and this appears to have triggered something on their side. Today I received a letter from Admiral thanking me for taking out a policy (ok); that 'our records show a third party gave authorisation (er, no); and that to enable them to apply for any future premiums they require alternative card details (not bloody likely). This kind of thing really gets my goat. Twenty-odd years ago, Privilege tried this on, to the extent of charging my card and issuing a policy in spite of being informed in writing that I had arranged cover elsewhere. I have not used them since... My feelings may show: Dear Mr Baker,
Multicar Policy # AD XXX xxxxxxx
Your letter of the nineteenth of November brightened up my day beyond measure. Here was I thinking I had just paid for another year of insurance in full – I cavilled only slightly at the price increase since last year, in spite of a lower-rated car replacement – and your letter teases me with the pleasant thought that you may wish to take further payments from me!
What an exciting thought.
Further; you, or your computer, seem to be suffering from the misapprehension that some third party authorised my payment card. 'Tis not true; it was I! I recall doing it, while speaking to your excellently mannered agent only last week. Perhaps your computer has difficulty dealing with the concept of someone who normally uses his middle name and uses his initial forename only in legal communications? I refer you to my full name, which I have placed for your convenience in the signature below.
I have absolutely no intention of leaving an authorised credit or debit card on file with your organisation. I made the point clearly to your agent: I do not make continuing authorisations to anyone, and certainly not when the card in question is a debit card. I believe I made this point upon renewal last year but to be honest I cannot recall; it is however a long-standing policy of mine. Should you desire my custom again next year and in future years, I invite you to *ask* me, rather than assuming that I will be so delighted with you – or that I will be so lazy – that an automatic renewal is in order.
I thank you for your kind offer to listen to canned music at only eight pence per minute (plus network extras) but I decline to accept it, hence this letter.
Yours sincerely,
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Re: admiral insurance..... waste of time
[Re: ]
#1291404
23/11/2011 09:06
23/11/2011 09:06
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gargoil
Unregistered
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gargoil
Unregistered
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I just has to cancel my insurance after an hour on the phone to Admiral last night. Had "multicar" policy, Coupe ending in months time and other car ended last week. Discovered it was just going to be cheaper for other car to be insured elsewhere on it sown for the two of us. So got in from work last night to receive a letter saying they were adding all the multicar deductions back onto the Coupes insurance so in effect to insure my car from now until 23rd Dec was going to cost me £130. I think my insurance normally equates out at £40ish a month. Turns out we were given the wrong set up and advice when we took the policy out and we weren't able to get the full multicar discount until both cars had been insure a year concurrently despite them being just one month apart in start date. At the start of the policys we asked if we could just pay for one montsh insurance and then get them both running at the same time to be told, "No, no, thers no need to do that..." We ran through details with them and it turned out they had also added a claim on for my partner twice. Needless to say I just decided to walk away. They wanted us to pay nearly £50 balance including cancellation charges etc. Lets just say my Coupe is in the garage uninsured until until I get some arranged today! ![smile smile](/forum/images/graemlins/default/smile.gif)
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Re: admiral insurance..... waste of time
[Re: ]
#1332598
06/04/2012 21:01
06/04/2012 21:01
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MickeyBravo20v
Unregistered
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MickeyBravo20v
Unregistered
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was just reading up this about Admiral. since taking the multicar policy out nearly a year ago and adding the gf a month later when she passed,we had it was shared use on our Focus and me only on my Bravo.I also took out employment protection for £40,to which i paid there and then instead of topping up the monthly payments. Come beginin of dec,i got made redundant so i put a claim in hoping theyll pay it,great i thought till i got back on my feet ![smile smile](/forum/images/graemlins/default/smile.gif) Oh no.i had to get a claim form signed by my ex boss,(what a nightmare) then send it off and only for a month later to be told by letter theyre not going pay it..i thought uh? So i gets on the phone only to be told that you had to have a years worth of insurance before you took the policy out. i was out of work 3 months and had no insurance on a car at the time. So i kinda went mad and put in a complaint as i wasnt aware of this at the time.After a month of ongoing all they did was refund me £40 :0 so i then had to find 2 months worth of insurance. i tried a solicitor but no joy. Have since had renewel and for us both on the focus (bear in mind the gf now has 1ync and me 6) it has gone up £200! Ive took the bravo off and went to insure the coupe but its coming back over £800. So thats 1400 for both. Wont be going there in a few weeks time!
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