Posted By: DaveG
Accident with a foreign lorry - 23/10/2018 13:28
I had a coming-together accident with a Polish-registered lorry (driven by a Bulgarian) back in April (Friday 13th!) when driving my "everyday" Jag, and over 6 months later it seems that the foreign insurers have not responded to my insurance company's allegation that the accident was the fault of their driver. Eventually it may end up going to court, but in the meantime, it counts as a "disputed liability" or "unsettled" accident which means my 10 years no-claims on that car will reduce drastically (I did not have it protected) and when renewing any other car insurance, the premiums are higher (although I should get a refund if the claim is settled in my favour, so I'm told).
The accident happened on a large 3+ lane roundabout when the foreign lorry seemed to want to drive straight across and drove into my lane and into the side of me, and I had 2 witnesses who agreed that it was not my fault.
Over the past 6 months I have put up with a rubbish service by my insurers, having to chase them up several times to get them to tell me what little is going, write to and then chase up the witnesses, phone the Motor Insurers Bureau (it should be called Motor Insurers Bureaucracy, they're supposed to hook you up with a UK insurer that deals on behalf of the foreign insurer) when letters failed to get a response. I did complain early on and they apologised and gave me £100, but the service didn't get any better.
So I'm now at the stage when I'm thinking of writing to the (Polish) company who owns the lorry and trying to provoke them or their insurance company to admit liability and just get on with the process of paying back my insurance company (car has already been repaired).
Has anyone been in a similar situation and eventually reached a resolution? If I do decide to send a letter, I am tempted to get it written in Polish and Dutch (it's a Dutch company) to help get their attention. Any thoughts/suggestions gratefully received...
The accident happened on a large 3+ lane roundabout when the foreign lorry seemed to want to drive straight across and drove into my lane and into the side of me, and I had 2 witnesses who agreed that it was not my fault.
Over the past 6 months I have put up with a rubbish service by my insurers, having to chase them up several times to get them to tell me what little is going, write to and then chase up the witnesses, phone the Motor Insurers Bureau (it should be called Motor Insurers Bureaucracy, they're supposed to hook you up with a UK insurer that deals on behalf of the foreign insurer) when letters failed to get a response. I did complain early on and they apologised and gave me £100, but the service didn't get any better.
So I'm now at the stage when I'm thinking of writing to the (Polish) company who owns the lorry and trying to provoke them or their insurance company to admit liability and just get on with the process of paying back my insurance company (car has already been repaired).
Has anyone been in a similar situation and eventually reached a resolution? If I do decide to send a letter, I am tempted to get it written in Polish and Dutch (it's a Dutch company) to help get their attention. Any thoughts/suggestions gratefully received...