Posted By: szkom
Ask the forum - 15/05/2013 09:19
What to do about some headphones I bought from China, cheap.
I replaced my headphones with some (same model) from ebay for the princely sum of £3. So they've turned up and, well, they don't work correctly and there are a number of quality issues. I left negative feedback and chalked it up to experience.
My dilemma is that the seller has contacted me (by phone and email) asking me to revise my feedback, and have offered me a refund, plus an additional £4. They also laid it on thick about potentially losing their job over this.
I don't care about the money, I feel the feedback is just, but I don't want loss of jobs as a result.
Suggestions? Am I being too soft entertaining this?
I replaced my headphones with some (same model) from ebay for the princely sum of £3. So they've turned up and, well, they don't work correctly and there are a number of quality issues. I left negative feedback and chalked it up to experience.
My dilemma is that the seller has contacted me (by phone and email) asking me to revise my feedback, and have offered me a refund, plus an additional £4. They also laid it on thick about potentially losing their job over this.
I don't care about the money, I feel the feedback is just, but I don't want loss of jobs as a result.
Suggestions? Am I being too soft entertaining this?