Posted By: Anonymous
adrian flux - 30/05/2013 09:44
Has anyone else had bad experiences with them?
I have just cancelled my insurance (paid up front £300 +£30 fee) and with 4 months left I am getting £20 back!
Deducted from the pro-rata amount:
£40 fee from underwriter
£25 cancellation fee
£16.41 commission fee
That plus the initial £30 fee when I signed up I think is a bit of a joke.
They also got the paper work wrong at the start and kept threatening to cancel my insurance due to not having the forms (which they did). Top this all off with very rude customer service reps.
Anyway rant over. Time to complain. Who knows, I might get something out of it..
I have just cancelled my insurance (paid up front £300 +£30 fee) and with 4 months left I am getting £20 back!
Deducted from the pro-rata amount:
£40 fee from underwriter
£25 cancellation fee
£16.41 commission fee
That plus the initial £30 fee when I signed up I think is a bit of a joke.
They also got the paper work wrong at the start and kept threatening to cancel my insurance due to not having the forms (which they did). Top this all off with very rude customer service reps.
Anyway rant over. Time to complain. Who knows, I might get something out of it..